Terms of service

his website, adorafeels.com, is operated by AdoraFeels (“we”, “us”, or “our”). By accessing our website or purchasing our personalized, eco-friendly products, such as engraved leaf frames and wooden photo frames, you engage in our “Services” and agree to be bound by these Terms of Service (“Terms”), including all referenced policies (e.g., Privacy Policy, Refund Policy, Shipping Policy). These Terms apply to all users, including browsers, customers, vendors, and contributors of content.

Please read these Terms carefully before using our Services. If you do not agree, you may not access the website or use our Services. Our store is hosted on Shopify Inc., which provides the e-commerce platform for our products and Services in the UAE.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are at least 21 years old, the age of majority in the UAE, or have consent from a parent or guardian to use our Services. You may not use our products for illegal purposes or violate UAE laws, including copyright or consumer protection regulations (e.g., Federal Law No. 15 of 2020). Prohibited actions, such as transmitting viruses or malicious code, will result in immediate termination of your access to our Services.

Section 2 - General Conditions

We reserve the right to refuse Service to anyone at any time for reasons including, but not limited to, suspected fraud or violation of these Terms. Your content (excluding payment information) may be transferred unencrypted to adapt to technical requirements, but payment details are always encrypted during transmission. You may not reproduce, copy, or exploit any part of our Services without written permission from AdoraFeels.

Section 3 - Accuracy, Completeness, and Timeliness of Information

Information on our Site is provided for general purposes and may not always be accurate, complete, or current. We are not liable for decisions made based solely on Site content. Historical information is for reference only and may not reflect current details. You are responsible for monitoring updates to our Site, as we may modify content without notice.

Section 4 - Modifications to Services and Prices

Prices for our products, such as personalized engraved leaves, are subject to change without notice. We may modify or discontinue our Services (or parts thereof) at any time without liability to you or third parties. Any changes will be reflected on our Site, and your continued use constitutes acceptance.

Section 5 - Products or Services

Our products, including custom-engraved leaf frames and wooden photo frames, are available exclusively online and subject to limited quantities. Returns or exchanges are governed by our Refund Policy. We strive to display product colors and images accurately, but variations may occur due to device settings. We reserve the right to limit sales, quantities, or geographic regions and may discontinue products at our discretion. We do not guarantee that products will meet your expectations beyond what is expressly stated.

Section 6 - Accuracy of Billing and Account Information

We may refuse, limit, or cancel orders at our discretion, including those suspected to be from resellers or distributors. If we modify or cancel an order, we will attempt to notify you using the contact details provided. You agree to provide accurate, current billing and account information and to update it promptly to ensure smooth transactions. See our Refund Policy for details.

Section 7 - Optional Tools

We may provide access to third-party tools (e.g., payment gateways, tracking systems) “as is” without warranties or liability. Your use of these tools is at your own risk, and you should review the third-party provider’s terms before use. New tools or features introduced on our Site will also be subject to these Terms.

Section 8 - Third-Party Links

Our Services may include links to third-party websites (e.g., Shopify, payment processors). We are not responsible for their content, accuracy, or practices. Review third-party policies before engaging with them, as we are not liable for any harm or damages arising from their use.

Section 9 - User Comments, Feedback, and Submissions

If you submit comments, feedback, or creative ideas (e.g., via email, contests, or reviews), we may use, edit, or publish them without restriction or compensation. We may monitor or remove content deemed unlawful, offensive, or in violation of intellectual property rights. Your submissions must not infringe on third-party rights or contain malicious code. You are responsible for the accuracy and legality of your submissions.

Section 10 - Personal Information

Your personal information is handled in accordance with our Privacy Policy, which details how we collect, use, and protect your data.

Section 11 - Errors, Inaccuracies, and Omissions

Our Site may contain errors or inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct these and cancel orders if necessary, even after submission, without prior notice. We are not obligated to update information except as required by UAE law.

Section 12 - Prohibited Uses

You may not use our Site or Services for:

  • Unlawful purposes or soliciting illegal acts.
  • Violating UAE or international laws, including intellectual property or consumer protection laws.
  • Harassing, defaming, or discriminating against others based on gender, religion, race, or other protected characteristics.
  • Submitting false information or malicious code.
  • Collecting others’ personal information or engaging in spam, phishing, or scraping.
  • Interfering with our Site’s security or functionality.

Violations may result in termination of your access to our Services.

Section 13 - Disclaimer of Warranties; Limitation of Liability

Our Services and products are provided “as is” without warranties of uninterrupted, secure, or error-free use. We do not guarantee the accuracy or reliability of results from using our Services. To the fullest extent permitted by UAE law, AdoraFeels, its affiliates, and partners are not liable for any direct, indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from your use of our Services or products, even if advised of such possibilities.

Section 14 - Indemnification

You agree to indemnify and hold AdoraFeels, its affiliates, officers, and partners harmless from claims, damages, or legal fees arising from your breach of these Terms, violation of UAE laws, or infringement of third-party rights.

Section 15 - Severability

If any provision of these Terms is deemed unlawful or unenforceable, it will be severed, and the remaining provisions will remain valid and enforceable to the fullest extent permitted by UAE law.

Section 16 - Termination

These Terms are effective until terminated by you or us. You may terminate by ceasing to use our Services. We may terminate your access without notice if you violate these Terms. Obligations and liabilities incurred before termination will survive.

Section 17 - Entire Agreement

These Terms, along with referenced policies, constitute the entire agreement between you and AdoraFeels, superseding prior agreements. Our failure to enforce any provision does not waive our rights.

Section 18 - Governing Law

These Terms and any disputes arising from your use of our Services are governed by the laws of the United Arab Emirates, as applied in the Emirate of Sharjah. Disputes will be resolved in the competent courts of Sharjah, UAE, unless otherwise required by law.

Section 19 - Changes to Terms of Service

We may update these Terms at our discretion by posting changes on this page. Your continued use of our Services after updates constitutes acceptance. Check this page periodically for changes.

Section 20 - Contact Information

For questions about these Terms, contact us at:

  • Email: adorafeels@gmail.com
  • Phone: +971 54 779 5902 (WhatsApp only)
  • Address: Industrial Area 4, Furniture Complex, Sharjah, United Arab Emirates

Thank you for choosing AdoraFeels for your personalized, eco-friendly gifts in the UAE!