Shipping Policy

At AdoraFeels, we craft personalized, eco-friendly products that transform your cherished memories into sustainable art. Our mission is to deliver your orders across the UAE with care and efficiency. Below is everything you need to know about our shipping process.

Processing Time

  • Once your order is placed, our skilled artisans begin handcrafting your personalized item.
  • Processing typically takes 3-5 business days, depending on the level of customization.

Shipping Options & Costs

We offer reliable shipping methods to suit your needs in the UAE:

  • Standard Shipping
    • Delivery within 5-7 business days after processing.
    • Free Shipping.
  • Expedited Shipping
    • Delivery within 3-4 business days after processing.
    • Cost: AED 50.

Shipping costs are calculated at checkout based on:

  • Your selected shipping method.
  • Your delivery location within the UAE (e.g., Dubai, Abu Dhabi, Sharjah).
  • The weight of your order.

You’ll see the final shipping cost before completing your purchase.

Order Tracking

  • Once your order ships, you’ll receive an email with a tracking number.
  • Use this number to monitor your package’s progress until it arrives at your doorstep.

Order Changes & Shipping Address

  • Please review your order details and shipping address carefully before confirming.
  • To request changes, contact us immediately at adorafeels@gmail.com. Modifications may not be possible once production begins.
  • Ensure your shipping address is accurate. AdoraFeels is not responsible for delays or lost packages due to incorrect address information.

Damaged or Lost Items

  • If your package arrives damaged or is lost during transit, contact us within 14 days of receiving your shipping confirmation email.
  • Email us at adorafeels@gmail.com or call +971 54 779 5902, and we’ll resolve the issue promptly.

Contact Us

Have questions about shipping, tracking, or your order? Our UAE-based support team is here to help!
📧 Email: adorafeels@gmail.com
📞 Phone: +971 54 779 5902

Thank you for choosing AdoraFeels to bring your memories to life with sustainable, personalized artistry. We’re committed to making your experience exceptional!

This policy may be updated periodically. Please check for changes.